+2779 461-4150 sales@thetradingshack.co.za Cape Town, South Africa 8001
The Trading Shack The Trading Shack

Terms of Use

By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website.


1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use and all applicable laws. If you do not agree, you must not use this website.


2. Use Licence

Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial viewing only. This is the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.


3. Account Responsibilities

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Accept responsibility for all activity under your account
  • Notify us immediately of any unauthorised use

4. Products and Pricing

We make every effort to display product descriptions, images, and prices accurately. However, we cannot guarantee that all information is error-free. We reserve the right to:

  • Correct any errors in pricing or product information
  • Refuse or cancel any order for any reason
  • Limit quantities available for purchase
  • Modify or discontinue products without notice

5. Orders and Payment

By placing an order, you represent that you are legally capable of entering into binding contracts. All orders are subject to availability and acceptance by us.

Payment is processed through secure third-party payment processors. We do not store your full payment card details on our servers. All payment data is encrypted in transit and at rest.


6. Shipping and Delivery

Delivery times are estimates only and may vary. We are not liable for delays caused by circumstances beyond our control. Risk of loss and title for products passes to you upon delivery.


7. Returns and Refunds

Returns and refunds are subject to our returns policy as published on this website. Please review the policy before making a purchase.


8. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of our company or our content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.


9. User Conduct

You agree not to use our website to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, threatening, or abusive material
  • Attempt to gain unauthorised access to our systems
  • Interfere with the proper functioning of the website

10. Data Protection

We are committed to protecting your personal information. Our security measures include:

  • Encryption of sensitive data at rest (AES-256) and in transit (HTTPS/SSL)
  • Role-based access controls to limit data access
  • Regular security assessments and backups
  • Compliance with the Protection of Personal Information Act (POPIA)

For full details, please see our Privacy Policy and POPIA pages.


11. Limitation of Liability

The materials on our website are provided "as is". We make no warranties, expressed or implied, and disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event shall we or our suppliers be liable for any damages arising from the use or inability to use our website.


12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.


13. Governing Law

These terms are governed by and construed in accordance with the laws of South Africa. You irrevocably submit to the exclusive jurisdiction of the courts in that location.


14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


15. Changes to Terms

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.


16. Contact Information

For questions about these Terms, please contact us via our Contact page.